[NF] Tickets

kashif

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kashif submitted a new resource:

[NF] Tickets - Download Free [NF] Tickets

This add-on is not affiliated with XenForo Ltd.

Tickets is a support system solution for XenForo 2 aiming to collate all your helpdesk needs in to one easy to use solution.

Features:
  • Allow users to create new tickets in configurable categories. Custom permissions allow you greater control over who can see a ticket and who can respond to them.
  • Sophisticated guest support allowing non-users to create tickets and receive responses and notifications from them.
    • ...

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kashif updated [NF] Tickets with a new update entry:

Tickets v2.5.0 Free

  • If a user is awaiting approval, display any recent tickets they've created on the approval queue.
  • Display a user's current user state within a ticket.
  • Allow staff users with appropriate permissions to approve / reject users awaiting approval.
  • Show a proper error when trying to create knowledge base articles when no categories exist.
  • Fix upgrade path from XF1 version of the add-on.
  • Fix incorrect phrasing on the batch updating tickets page.

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kashif updated [NF] Tickets with a new update entry:

Tickets v2.6.4 Free

  • Fix possible error when using XenForo Enhanced Search and searching with status IDs.
  • Add indexes to ticket table to reduce query time when viewing list of tickets.
  • Add missing phrase in watched category emails.
  • Improve formatting of spam-trigger logs for a user/email when displayed on a ticket.
  • Add "Allow images"/"Allow embedded media" ticket permissions. These permissions apply to a user's ticket even after it is posted.

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