HelpDesk - Online Ticketing System with Website - ticket support and management v5.2.5 Nulled

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v5.2.5 — June 4, 2026
- Desktop header redesigned: centered nav, Submit Ticket CTA, outline Login
- Mobile nav drawer improved; language selector uses 2-row scroll
- Services added to header again
- Fixes: mobile menu items, sticky Submit Ticket text, language dropdown, Open Ticket

v5.2.4 — June 2, 2026
- Home page content editable from the dashboard (hero, trust strip, support channels, ticket section).
- New header menu: Home, Submit Ticket, Knowledge Base, FAQs, Contact.
- Footer Support links, including Services.
- Fixes: footer JSON error, Open Ticket page crash, public ticket submit with empty custom fields.

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v5.2.3 — May 26, 2026
What’s new:
- License Activation Improvements
- Update Dependencies

v5.2.2 — May 22, 2026
What’s new:
- Admin-managed header navigation (Settings → Navigation Menus).

Improvements:
- Smarter dashboard sidebar layout and item order.
- Dynamic top nav on the public site with feature-based visibility.

Note: Run "php artisan migrate" and optionally "php artisan db:seed --class=NavigationMenuSeeder" using terminal after updating.

v5.2.1 — May 7, 2026
- Updated public pages with a cleaner, modern HelpDesk design:
- Front pages
- Knowledge Base
- FAQ
- Blog
- Service Page
- Improved page text to be more real and easier to understand.
- Synced home ticket content with dashboard editor (`dashboard/front_pages/home`).

v5.2.0 — April 24, 2026
- Added a full Services management module at `dashboard/services` (create, edit, delete), similar to blog posts.
- Added rich editor support for each service and enabled dedicated public detail pages for every service entry.
- Updated `/services` so each service card links to its own detail page.
- Improved service card previews to plain-text excerpts with `...` truncation.
- Updated service icon rendering with user-friendly Heroicons mapping.
- Added services database migration, model, controller flow, and sample seeder data based on your original service items.
- Repurposed `dashboard/front_pages/services` to edit `/services` page content (hero, section headings, CTA texts, and button links).
- Removed old service-item editing from `dashboard/front_pages/services`; service items are now managed from `dashboard/services`.
- Refined homepage support workflow/process copy with more realistic helpdesk-focused messaging.

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v5.1.9 — April 9, 2026
- Dependency updates
- Optimized ticket updates from the dashboard

v5.1.8 — March 30, 2026
- AI: added support for OpenAI-compatible providers (e.g. Groq free tier) via configurable API base URL + model
- Tickets: improved filter UX — “Clear All” now appears only when at least one filter is active

v5.1.7 — March 8, 2026
- Dependency Updates: Upgraded core libraries to the latest versions to improve security, stability, and performance.

v5.1.6 — March 2, 2026
- Improved the top/main menu UI design
- Added missing translation texts

v5.1.5 — February 16, 2026
- Added a “Comment” option directly on the main ticket details page (no need to click Edit first)
- Fixed comment text visibility in Dark Mode on the ticket details page
- Added `pt-BR.json` (Portuguese — Brazil) translation and included it in the language seeder

v5.1.4 — February 9, 2026
- Improved overall Dark Mode UI and visual consistency
- Enhanced Dark Mode styling on the Dashboard page
- Updated Dark Mode design for Ticket and other listing pages
- Refined Dark Mode appearance for the Dashboard sidebar navigation
- Updated project dependencies

v5.1.3 — January 25, 2026
- Added “My Open Tickets” filter on the ticket listing page
- Added the option to reopen closed tickets
- Improved the /update route for smoother database migrations
- Enhanced Chat Module functionality
- Improved Pusher broadcast handling
- Improved AI Classification Suggestions on the ticket edit page
- Refined filters on the ticket listing page

v5.1.2 — January 19, 2026
- Custom CSS: Styles are now correctly saved to the file.
- Categories: Fixed validation and requirements for category and subcategory selection.
- Ticket Details Page: Resolved issues with displaying custom fields.
- Custom Ticket Fields: Updates made from the ticket details page now work as expected.

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v5.1.2 — January 19, 2026
- Custom CSS: Styles are now correctly saved to the file.
- Categories: Fixed validation and requirements for category and subcategory selection.
- Ticket Details Page: Resolved issues with displaying custom fields.
- Custom Ticket Fields: Updates made from the ticket details page now work as expected.

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v5.1.1 — January 5, 2026

- Expanded Attachment Support: Enabled video and audio (voice note) file extensions for ticket attachments.
- Optimized Installation: Improved and streamlined the HelpDesk installation process for better reliability.

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v5.1.0 — December 27, 2025
* Assigned Users: Increased the display limit for assigned users, resolving previous visibility issues.
* Localization: Added full support for Indonesian (ID) language files.

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v4.1.2 – 26 July 2025
New: In-App Notifications () added
Improved: Enhanced email notification system

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v4.0.7 – (21 May 2025)
- Fixed: Script installation issue for the recent version (resolved)
- UI Improvement: Enhanced active menu handling for the custom field builder in the ticket module