BeDesk - Customer Support Software & Helpdesk Ticketing System

BeDesk - Customer Support Software & Helpdesk Ticketing System v3.0.7

kashif

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kashif submitted a new resource:

BeDesk - Customer Support Software & Helpdesk Ticketing System - Download Free BeDesk - Customer Support Software & Helpdesk Ticketing System

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BeDesk is a self-hosted, feature packed customer support, ticketing, email management and helpdesk software that does not require any coding or server knowledge to setup.

It can automatically turn emails into tickets/replies and send agent replies made from BeDesk as emails. Customers can also create tickets and reply directly from BeDesk site.

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kashif updated BeDesk - Customer Support Software & Helpdesk Ticketing System with a new update entry:

BeDesk v2.0.2 - Customer Support Software & Helpdesk Ticketing System Free

2024 May 23 - Version 2.0.2​

  • new: it's now possible to edit subject on ticket page
  • new: errors will on the site will now show more details, if logged in as admin.
  • new: translations can now be downloaded and uploaded as .json file
  • new: visible to and managed by fields are now available for categories as well as articles
  • new: added CRON, outgoing email and error logs in admin area
  • new: changed email verification to use one time password, instead of...

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Thank you, but please could you reupload the latest version since the link is gone at this time. Thank you
 
kashif updated BeDesk - Customer Support Software & Helpdesk Ticketing System with a new update entry:

BeDesk v3.0.4 - Customer Support Software & Helpdesk Ticketing System

  • new: add url type for custom attributes
  • [livechat] fix: file uploading in chat widget not disabling if files.upload permission is removed
  • fix: compatibility with MariaDB
  • fix: uploaded logo not showing in some email templates
  • fix: notifications for new conversation replies not arriving sometimes
  • fix: creating new ticket from agent dashboard sometimes not preserving subject
  • fix: issue with entering pusher credentials for EU regions.
  • fix: new lines sometimes not...

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kashif updated BeDesk - Customer Support Software & Helpdesk Ticketing System with a new update entry:

BeDesk v3.0.5 - Customer Support Software & Helpdesk Ticketing System

2025 October 24 - Version 3.0.5​

  • new: update functionality in admin area. You will now be notified of new updates to BeDesk and installed addons in admin area and can update directly from "admin > settings > system > update" page.
  • new: upgraded "admin > settings > uploading" page. You can now have multiple "backends" (eg. s3, ftp, local disk) at the same time for storing files.
  • new: upload restrictions (size, type, extension etc.) can now be configured per...

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kashif updated BeDesk - Customer Support Software & Helpdesk Ticketing System with a new update entry:

BeDesk v3.0.7 - Customer Support Software & Helpdesk Ticketing System Free

  • new: show sections in multi product grid, instead of articles
  • fix: article attachment downloads requiring extra permissions to download
  • fix: conversation summary generation
  • fix: tickets from plain text emails sometimes not displaying paragraphs correctly
  • fix: "manage help center" permission not allowing category creation
  • fix: google analytics report
  • fix: slack notification channel configuration
  • fix: roles created from admin area always defaulting to "user" type...

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