Online Chat Plugin for Osclass v2.3.1

Let your customers chat in real time on your osclass classifieds with buyers and sellers and increase conversion rate of listings on your site rapidly!

New: Plugin has been completely redesigned! Offline chat is now supported!

Chat functionality​

• Real-time chat of customers with buyers and sellers
• Offline chat supported
• No third-party service
• No montly fees
• Notification of new messages/chats in browser
• User status - real time monitoring of buyer/seller status
• Chat available only for logged in users that increase conversion of registered users
• Send chat transcript to email
• Block users feature that allows to mute user (spam, harash,...) and block further communication
• Block all users - deactivates chat functionality for user
• Easy maintenance of inactive chats - remove after XY days to increase DB performance
• Detail configuration of plugin to optimize it for server (shared hosting)
• Initiate chat button automatically added to theme using hook

How does chat work​

When customer comes to your site and browse listing, if listing owner is registered (can be online or offline), customer can initiate chat. Listing owner is notified on new message in right bottom corner and conversation is marked as unread. Listing owner can block customer in case of recieving spam or other unwanted messages, however block on user does not apply to existing conversation. When chat is closed and removed, no new chat can be initiated by customer.

User blocking​

• user can block any other user
• block does not apply on existing conversations
• block means that no new conversation can be initiated
• user can block all users that actually disable any chatting

Maintenance - keep your osclass clean​

• to reduce impact of plugin on performance of your server, you need to recycle/remove inactive chats
• plugin offers ability to remove chats that are not active for XY days. This cleanup is done on daily level using daily cron of osclass (must be functional, not nulled!)

Note: Plugin does not send email notifications on new messages, for such features check instant messenger plugin